Customer service with All Inclusive

Our customer service is used to handling a variety of enquiries, requirements and demands. One project is seldom like any other, but with a lot of heart and soul, and a knowledge bank that's bursting at the seams, they serve a host of projects all over the world.

Per Sandahl, new member of Team Construction

What is your background?

“I live in Värnamo with my partner and daughter. On graduating from upper secondary school I worked 8 years as a store salesman for a high street electronics chain. I followed this with 9 years as a golf travel salesman. I began at Team Construction customer service in February 2016.”

What are your greatest strengths?

“I aim to provide the best possible service to ensure that customers willingly return. I try to focus on solutions rather than problems and show a positive attitude towards my job, my customers and my colleagues.”

What does a normal working day look like?

“I’m relatively new here in customer service so there’s still a lot to learn and a host of new exciting tasks to do. But my amazing colleagues are a great help.”

What’s the most exciting thing about your job?

“Facing new challenges, new projects and new customers every day. I never know what exciting task might turn up next.”

Why do you think people should come to us at Axelent when they’re looking for a storeroom system?

“Because we offer customers the best service all the way down the line. It's easy to buy from us and we supply storeroom solutions of the highest quality. We also have a variety of models to choose from for customising storeroom solutions.”

5 Quickis!

with Per Sandahl

City or countryside?
City

Activity or relaxation?
Activity

Eat out or at home?
Out

Favorite place?
Golf course on a sunny summer's day

Hidden talent?
I like to imitate Swedish actor Lennart Jähkel to the point of distraction, much to the annoyance of my partner.

Emilie Gustavsson, new member of Team Yellow

What is your background?

“I studied the hotel and restaurant programme at upper secondary school. I later got a job as a waitress, which didn’t really suit me. I began working in a supermarket instead and I stayed there until around six months ago when I got a job in Axelent’s warehouse. I’ve been in customer service for the past two months.”

What are your greatest strengths?

“I’m a happy go lucky person and I always do my best. I aim to provide good service and create good chemistry with our customers and my fellow workers.”

What does a normal working day look like?

“Always very busy, but most of the time is spent answering emails and phone calls. I deal with lot of orders and offers in the course of a day, but still find time for a bit of comradery with my colleagues.”

What’s the most exciting thing about your job?

“I still feel quite new to the job but I have kind workmates who willingly help me when the going gets tough. It’s a varied job, which makes it fun and eventful. I’m always learning new things and getting new experiences.”

Why do you think people should come to us when they’re looking for warehouse partitioning and machine guards?

“We strive to provide the best service and do our utmost to solve the most complex tasks.”

5 Quickis!

with Emilie Gustavsson

City or Countryside?
Countryside

Activity or relaxation?
Activity

Eat out or at home?
Out

Favorite place?
Abroad

Hidden talent?
I'm not saying ;-)

Simon Palm, new member of Team Yellow

What is your background?

“I was born and raised in Skillingaryd. After senior school I attended upper secondary where I combined my studies (Child Care and Recreation Programme, leadership skills) with ice hockey. I began part time at Axelent when I was 15 followed by fulltime employment when I left upper secondary.”

What are your greatest strengths?

“I always try to create a good atmosphere for customers and colleagues alike. I aim to provide our customers throughout the world with the best possible service and solutions.”

What does a normal working day look like?

Like I said, I aim to provide our customers throughout the world with the best possible service in order to find the ultimate solution. There's always a lot to learn when you're a relatively new member of Team Yellow.”

What’s the most exciting thing about your job?

“Never knowing what project will turn up next, large or small. I never know in advance which customers to expect so I have to be ready to reply in all sorts of languages.”

Why do you think people should come to us when they’re looking for warehouse and machine guards?

“Because we can offer prompt delivery, good products and good service. We strive to be better and speedier in all our channels.”