We welcome Lydia Svensson and Markus Timmer to Axelent AB. You will find Lydia in Customer Service (focus X-Tray) and Markus in Construction.
Lydia Svensson, Customer Service, Axelent AB
What is your background?
“I grew up in the countryside in a small place called Kulltorp. I chose the Natural Sciences programme at upper secondary school and followed that with a 3-year course in International Logistics and Supply Chain Management at Jönköping University.
I’ve worked at Axelent since the age of 18. First odd hours then a whole year in Axelent's warehouse. On completing my studies I began working in customer service at Axelent AB, with focus on X-Tray.”
What are your greatest strengths in customer service?
“My supervisor usually says: ‘You’re like a machine’.”
What does a normal working day look like?
“Replying to emails and phone calls and placing orders and tenders is part of my daily routine. But no one day is like another and having not long been in the job, there is always something new to learn and new challenges to face!”
What’s the most exciting thing about your job?
The variety of new tasks every day, large and small, that have to be carried out in the best possible way for the company and the customer.
Why do you think people should come to us at Axelent when they’re looking for wire trays?
“Because of our speedy delivery, top quality and excellent service, but also because we’re unique when it comes to customised solutions.”
| 5 quickies! |
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with Lydia Svensson City or countryside? Activity or relaxation? Eat out or at home? Favourite place? Hidden talent? |
Markus Timmer, Product Development, Axelent AB
What is your background?
“I’m 40 and live with my wife and two children in a small house in Värnamo. After upper secondary and military service I worked as a joiner / installer of mainly flat pack furniture and shop fittings for about six years. I went back to studying for a couple of years and after graduating 11 to 12 years ago have worked solely as a designer / product developer.”
What are your greatest strengths in product development?
“Difficult to pinpoint as I’ve not been a part of the workgroup and development team for that long. Generally speaking, I’d say I have plenty of ideas and a variety of approaches to the challenges we face.”
What does a normal working day look like?
“Bandy ideas / brainstorm with colleagues – quick hand sketch – CAD drawing and testing in a CAD environment – prototype – finished product. Plus the odd rethink sometimes.”
What’s the most exciting thing about your job?
“It may sound a bit hackneyed, but you always learn something new.”
Why do you think people should come to us at Axelent when they’re looking for warehouse and machine guards?
“Because we provide top quality products and speedy deliveries.”
| 5 quickies! |
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with Markus Timmer City or countryside? Activity or relaxation? Eat out or at home? Favourite place? Hidden talent? |
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